If you supervise a department, My team in the portal is where you approve your team's requests and check their clock-ins. This guide covers each part of the page and how to name a stand-in while you are away.
Before you start
- Supervisors use two-step verification. The first time you sign in, Sahora shows Set up two-step verification: install an authenticator app, tap I have the app: show QR code, scan it, type the 6-digit code and tap Verify. Then Add a backup authenticator asks for a second one, on another device or in a backed-up app.
- Your departments are assigned by the company's owner or payroll officer. Team members lists the people in them.
- Most of My team is in English, even when the portal is set to Filipino.
Approve requests
My team has a card for each kind of request: Leave to approve, Official business waiting, Overtime to approve, Claims to approve and Time corrections to approve.
- Read the request: the employee, the dates or hours, and the reason.
- Optional: type a note for the employee in Note (optional).
- Tap Approve or Reject.
What to check on each:
- Leave: days are counted on the employee's workdays. Team leave at the top shows who is off each month; days with two or more people off are highlighted.
- Overtime: Sahora shows what the time log says about that day. Approved hours are paid only up to the time actually worked after the regular day.
- Official business: a day without a clock-in is credited as the scheduled hours and flagged for HR. Overtime that day needs its own approval.
- Claims: open the receipts. Business expense reimbursements should have official receipts in the company's name.
- Time corrections: compare the times asked for with the punches that day and any proof attached.
Where your company asks for a second approval of leave, your approval endorses the request and the payroll officer or owner approves it.
Review clock-ins
Clock-ins to review lists punches the checks marked for a look, with the reasons. Held punches don't count until someone approves them.
- Type a note if needed.
- Tap Approve to count the punch, Reject so it doesn't count, or Ask to explain to ask the employee. Reject and Ask to explain need a note.
New phones are approved by HR, not here. Clock-ins without a location and Clock-ins made without signal are for your information: ask the employee if something looks wrong.
Break punches to check
Break punches to check lists missed or out-of-order break punches from the last 14 days. Sahora applied the scheduled break. Tap Accept scheduled break if that is right, or ask the employee to file a correction with the break times. Undo acceptance reverses it.
Name a stand-in while you are away
- Under Away? Let someone approve for you, choose the person in Approves for you. They must already approve in your company.
- Choose From and Until: today or later, up to 92 days.
- Optional: add a Note (optional), then tap Delegate.
The stand-in sees your team's requests and decides them during those dates. The list shows current and upcoming stand-ins; tap End to stop one early.
What can go wrong
- "Under this company's approval rules, the owner or a payroll officer decides this request.": your company sends this kind of request to them. Leave it for them.
- "Check the person and the dates (today or later, up to 92 days).": correct the stand-in form.
- "No departments assigned to you yet.": ask the owner or payroll officer to assign your departments.
Good to know
- You never decide your own requests. Yours go to another supervisor of your department, or to the owner, payroll officers and payroll approvers.
- You get a notification for each new request, and a reminder when one has waited two days or more.
- For your own clock-ins and requests, see Clocking in and out and Filing leave, overtime and official business.